ACCUEIL
Mousse - Leather handbag

Zoom

Chaud

Nouveau

En stock

Pré-commander

Rupture de stock

Mousse - Leather handbag

Name: Mousse - Leather handbag
Brand: Tuscany Leather
SKU: 2447_1_11
Price: 83.95 EUR
Availability: InStock

€83,95

option:White

Black

White

Attention! il reste 8 en stock

Suivez votre colis 24/7 avec notre outil de suivi en ligne.

Livraison offerte vers l’UE dès 99 € d’achat!

Paiements 100 % sécurisés : Visa, Mastercard, PayPal, MultiSafePay, Bancontact ...

Quantité

Paiement sécurisé:

INFORMATION SUR LE PRODUIT

Delivery Policy

Return and Refund Policy

INFORMATION SUR LE PRODUIT

Composition: Pebbled leather, Polyester lining - Features: Semi-rigid structure, 1 compartment - Outside part: Metal TL logo, Protective metal feet on the bottom - Inside part: Open pocket - Shoulder strap: Detachable and adjustable leather shoulder strap - Hardware: Gold-tone hardware - Closure: Zip closure - Accessories: Dust Bag

Delivery Policy

📦 Shipping & Delivery Policy – Leather Nova

Last updated: July 8, 2025

At Leather Nova, we strive to provide fast, reliable, and secure shipping—wherever you are.

Our products are shipped from carefully selected partner warehouses across Europe. All orders are prepared, carefully packed, and shipped with a tracking number. You will receive an email notification as soon as your order is on its way.

🕒 Order Processing

Orders are processed Monday to Friday (excluding public holidays).
Processing usually takes 24 to 72 business hours, depending on product type and season.
Once shipped, you’ll automatically receive a confirmation email with your tracking link.

🌍 Shipping Zones

We currently ship to the following destinations:

European Union: Belgium, France, Luxembourg, Germany, the Netherlands, Italy, Spain, etc.
Wider Europe: United Kingdom, Switzerland, Norway
North America: United States, Canada
Oceania: Australia, New Zealand
Other countries: available upon request

🚚 Estimated Delivery Times

Destination	Estimated transit time (business days)
Belgium	1 – 2 days
France / Netherlands	2 – 4 days
European Union	3 – 6 days
United Kingdom	3 – 6 days
USA / Canada	5 – 10 days
Australia / Others	7 – 14 days

⚠️ Delivery times may vary depending on the season, carrier, or customs clearance. Leather Nova cannot be held responsible for delays due to external factors (strikes, customs, weather, etc.).

🚛 Carriers

Our partner warehouses ship through trusted providers:

DHL, UPS, FedEx, BRT, DPD, TNT, GLS, EMS, and others depending on destination and product.

All shipments are tracked. You will receive your tracking link once your order has been dispatched.

💰 Shipping Fees

Free shipping for orders of €99 or more (incl. VAT) within the European Union.
For orders below this amount, a €6 fee applies (EU only).
Outside the EU, fees are automatically calculated at checkout based on country, weight, and volume.

🧾 Taxes & Customs Duties

Within the European Union

Prices shown on the site are exclusive of VAT by default. The VAT applicable to the delivery country is automatically calculated and added at checkout, in accordance with EU e-commerce VAT rules.

Outside the European Union

Prices are shown without taxes. Customs duties or local taxes may apply upon arrival. It is the customer’s responsibility to check with local customs authorities. Leather Nova does not cover these potential fees.

⚠️ No refund can be claimed if a parcel is refused due to unpaid customs charges.

For deliveries outside the EU (e.g., the United Kingdom, Switzerland, Africa, the United States, Canada, Australia, etc.), no VAT is charged on our site.

Depending on the destination country, import duties, taxes, or administrative fees may be requested by local authorities or the carrier upon delivery. These costs are neither billed nor covered by Leather Nova.

🚫 Refused or Unclaimed Deliveries

If a parcel is refused or not collected within the carrier’s holding period:

The parcel will be returned to the sender.
Return and handling fees may be deducted from any applicable refund.

📍 Shipping Address

Please ensure you provide a complete and accurate delivery address where someone is available during daytime hours.
Leather Nova cannot be held responsible for a parcel lost or returned due to an incorrect or incomplete address.

❓ Need Help?

Our customer service team is available for any questions about your delivery, tracking, or order.

📩 info@leathernova.com
📍 Rue de Pepinster 47, 4800 Verviers, Belgium

Return and Refund Policy

📝 Return & Refund Policy

Last updated: July 8, 2025

At Leather Nova, we are committed to offering a smooth, elegant, and secure shopping experience. Product quality and customer satisfaction are at the heart of what we do.
In accordance with European legislation, we have implemented a clear and precise return policy adapted to the diversity of our catalog — including leather bags, ready-to-wear, lingerie, accessories, and more.

🛍️ 1. Right of Withdrawal (EU customers)

As a consumer located in the European Union, you have a legal right of withdrawal of 14 days from the date you receive your order. This right allows you to notify us—without justification—of your wish to cancel your purchase.

⚠️ Conditions:

The product must not have been used.
It must be returned in its original condition, unworn, unwashed, and undamaged.
The original packaging, tags, and boxes (e.g., shoe box, eyewear pouch, etc.) must be intact and included.

Withdrawal requests can be sent by email to: info@leathernova.com with the subject line "Return Request" and your order number.

⏳ 2. Return timeframes by product category

At Leather Nova, return timeframes vary by product category to ensure optimal processing:

Category	Authorized return window
Leather goods (Italian leather)	Up to 30 days
Ready-to-wear / footwear	Up to 20 days
Lingerie and underwear	Return only if defective
Sale items (FINAL SALE)	Non-returnable

Timeframes are calculated from the delivery date indicated by the carrier’s tracking.

🚚 3. Return shipping costs

Return shipping costs are borne by the customer, except in the event of our error or a proven defective item.
No returns will be accepted “postage due”.
For international returns, customs duties, taxes, and original shipping fees are not refundable.
For certain eligible products, we may provide a prepaid return label (limited to one per order).

Indicative fee schedule when return is not covered:

EU outside Belgium: from €15
UK: €30 + potential customs fees
Outside EU: €45 + customs fees

📸 4. Defective items or delivery errors

If you receive an item that is:

Defective,
Damaged during transport,
Different from what was ordered,

Please contact us within 48 hours of receipt with a precise description and clear photos as evidence.
We will cover return shipping costs only after validating the claim. A prepaid label may be provided.

❗ Any defect reported after 48 hours may not be eligible for automatic exchange or refund.

❌ 5. Non-returnable products

For hygiene, safety, or product-specific reasons, the following items cannot be returned or exchanged:

Fine lingerie, underwear, bodysuits
Earrings, piercings
Personalized or made-to-order items
Gift cards
Items that are worn, washed, or altered
Products marked “FINAL SALE”

🔁 6. Full return procedure

Please follow these steps to request a return:

Contact us at info@leathernova.com and provide:
- Order number
- Item(s) concerned
- Reason for return
- Photos if necessary
A written approval from our team will be sent with the return address or label.
Prepare your parcel:
- Original packaging required
- Include the printed return authorization
Ship the parcel with a reliable, trackable carrier.
Upon receipt and inspection, you will be informed whether the return is accepted.

💸 7. Refunds

Once the return is approved, the refund will be issued within 5 to 10 business days, according to your original payment method.
Some refunds may be issued as a store credit, usable on a future order (valid for 12 months).

Please note:

No refund will be issued for original shipping fees (except in case of our error).
If the returned product is incomplete, used, or outside the allowed timeframe: no refund will be granted.

🧾 8. Unclaimed orders / refused on delivery

If a parcel is returned due to:

recipient absent,
parcel not collected in time,
refusal to accept without justification,

We will withhold reshipping or return costs, which will be deducted from any refund due. For a reshipment, these costs will be at your charge.

🛡️ 9. Liability

Leather Nova assumes no liability in the event of:

loss of the return parcel by the carrier chosen by the customer,
parcel damaged upon arrival without prior proof,
return made without prior authorization.

📬 10. Contact & After-Sales Service

For any request regarding a return, refund, or exchange, our customer service is at your disposal:

📧 info@leathernova.com
📍 Rue de Pepinster 47, 4800 Verviers, Belgium

Our goal is to respond to every request within 24 business hours.

🧠 11. Final clause

By making a purchase on our website www.leathernova.com, you accept our return and refund policy in full.
We reserve the right to modify this policy at any time, without prior notice, to ensure legal compliance and protect our business.